Payment Deadlines
- Collections begin only when the verified total unpaid balance on an active booking is more than $100 for a weekly booking or more than $25 for a daily booking. At or after August 19, 2026 at 5:00 p.m. Central, an active booking with at least one incidental verified as both unpaid and aged uses more than $300 weekly or more than $225 daily. A balance exactly equal to $100, $25, $300, or $225 does not start collections by itself. When the verified balance first crosses the applicable trigger, a 24-hour grace period begins. The trigger is not the amount you must pay; the My Booking page shows the current amount to pay for your account.
- If payment is not made within this period, PIN-to-Drive activates — you will not be able to drive the vehicle, but you can still access it to retrieve your belongings, until the balance is paid
- It is recommended to pay charges promptly to avoid accumulating payments
- If your booking is terminated and remains unresolved for 24 hours after termination, it will be marked as a repossession, which could result in being reported to collections and permanently banned from booking with ZEVO unless the debt is resolved
Check Payment Status
- View your outstanding balance, payment history, and due dates on the "My Booking" page at web.zevo.com
- You can track all processed payments, failed transactions, and pending charges