Welcome to ZEVO Hosting! 🚗

We're excited to have you join our innovative EV sharing platform. Before you start hosting, here are the essential things you need to know:

Critical Requirements ✓

• Eligible Vehicles: ZEVO accepts the following Tesla models and minimum years:
  • Model 3: 2018 and newer
  • Model Y: 2020 and newer
  • Model S: Late 2021 and newer (post-refresh only — must have horizontal landscape screen with phone key support)
  • Model X: Late 2021 and newer (post-refresh only — must have horizontal landscape screen with phone key support)

  If you are unsure whether your Model S or Model X qualifies, contact ZEVO support before attempting to list.

• Vehicle Registration: Your vehicle must be registered in the state where you're hosting - no out-of-state registrations allowed. In order to rent your vehicle out you MUST have current registration sticker, permanent plates, and toll tags installed on to the vehicle.
• Insurance: We require maintaining your own insurance on your vehicles so that your vehicles have coverage when they are NOT rented on the platform. Personal primary comprehensive and collision coverage is required at all time - otherwise any ZEVO related damage claims will be denied. Please see Required Off-Trip Insurance For Hosts for our recommended insurance provider.
• Fleet Key Installation: We require all vehicle on platform to install a feature known as “Fleet Key” which allows us to access your vehicle in cases of emergency. Before you can actively list your car please follow Standard Fleet Key Installation which takes about 2-3 minutes to do!
• Documentation: Maintain current registration, insurance, and toll tags at all times. Toll transponders vary by state:
  • Texas: TxTag or TollTag
  • California: FasTrak
  • Florida: SunPass
  • Arizona: AZT Tag (toll roads limited)

  Contact your state's toll authority to confirm your transponder is registered and active before listing.

• Location Requirements: Park your vehicle in an easily accessible location - avoid restricted areas like private garages or gated complexes
• Availability: Once you actively list your vehicle it can be booked in real time. If you have your vehicle as "listed" please have it ready to be picked up by a renter at a moments notice. ZEVO is a seamless platform that allows renter to book and pick up a vehicle without any physical intervention from the Host. Vehicle Listing Settings
• Automatic Listing Pause: After each booking ends, your listing is automatically disabled. You'll need to re-enable it manually after inspecting, cleaning, and charging your vehicle. This ensures every renter gets a vehicle that's ready to go.

Platform Features 🔧

• Automated Systems: Our platform handles background checks and remote vehicle access automatically once guests are verified. No physical keys are needed!
• Real-time Charging: All supercharging costs are automatically billed to drivers on a daily basis.
• Toll Management: Toll charges are passed through to drivers every time you upload them to your host dashboard “Tolls” tab. We highly recommend doing this once per week so your guests stay up to date on paying for tolls. Please see Texas Tolls for instructions on uploading tolls.

Usage Expectations 📊

• Typical Mileage: Most renters are gig drivers (rideshare, delivery, and other platforms) who average approximately 1,200 miles per week
• Vehicle Readiness: Always ensure your vehicle is adequately charged before guest pickup
• Maintenance: Regular maintenance is crucial for vehicle reliability and guest satisfaction. This is typically seen in the form of tire replacement for Teslas. Please see Tesla Tire Program for a cost effective solution!

Next Steps 📱

• Schedule Onboarding: Book your orientation call to get personalized guidance and answers to your questions ☎️ Join Our Onboarding! — if this link is unavailable, contact ZEVO Support to schedule directly
• Review Resources: Familiarize yourself with our platform features and host tools and explore our comprehensive ZEVO Customer Onboarding guide with visual walk throughs.
• Set Up Your Profile: Complete your hosting profile with accurate vehicle information by editing Vehicle Listing Settings

For detailed information about specific topics, please refer to our help center sections above. Our support team is here to help you succeed! 💪

Last reviewed: April 2026